Errors and omissions are excepted. We have taken reasonable steps to ensure that the Website and all information provided on or through it is accurate. However, The Baskerville Arms assumes no responsibility for information contained on this Website or any external site that it links to, and disclaims all liability in respect of such information. We shall not be held liable for any losses you suffer, including any indirect or consequential loss, including but not limited to loss of business or profits or any other financial loss arising out of or in any way connected with the use of this Site.
Baskerville Arms Terms & Conditions
1. Prices shown in the rates include, when stipulated in the tariff, a continental breakfast and all taxes. Continental Breakfast can otherwise be purchased at a cost of £10 per night, per room. Breakfast is served from 8.30-9.30am. Large groups wishing breakfast earlier than this should request it at booking time. A cooked breakfast is also available and can be provided at an additional charge (From £3.95) only when continental breakfast has been opted for.
2. Card Policy: All bookings must be secured by a major credit or debit card (excluding Amex or Diners). We pre-authorise all cards for the full amount of the stay - this may affect your credit limit. Guests can opt to pay by any means at checkout, but a valid debit/credit card authorisation is still required as security. Payment using a credit card will attract a 2% surcharge; debit cards do not. Sorry, but we do not accept cheques. Room fees and any services must be settled in full on check-out, unless by prior arrangement.
3. Cancellations: In the event of non-arrival, early termination after check-in, or cancellation within 1 week of the date of arrival, a charge equivalent to the total reservations made may be levied at the discretion of the proprietors. If the room(s) can be re-let, this will be taken in account if any charge is made. For bookings made by private individuals (agencies : see Para 9.), cancellations before the 1 week period will not be liable for a further charge. However, if a deposit has been taken, then it is non-refundable.
4. Deposits are not normally taken for stays in a single room for periods of 3 days and under; however, a credit/debit card authorisation is completed after all bookings, as stated in Para 2. A deposit may be required for multiple room bookings, bookings during holidays or festivals, or bookings in excess of 3 nights. All deposits, if taken, are non-refundable in the event of a cancellation.
5. Special break room rates, food/drink discount offers are as indicated. All offers are subject to availability and may not applicable during festival, bank holiday or some function nights, unless otherwise stated. They also cannot be taken in combination with any other special offer or reduced tariff offer we have made, such as Groupon or similar. All offers are subject to change or removal at any time without notification.
6. Check-in time is between 13:00 hrs and 21.00 hrs However, please note that reception is closed from 3pm to 6pm, so please arrive outside of these times. .Early check-in is often possible; please ring on the morning of arrival only for room availability.
7. GROUPON deals are booked in the same way as any other booking. A valid Security & reference number, per room, is required at booking time, Online Bookings (when available) must include voucher reference and security number in comments section of booking form.
8. Latest arrival is 9.00pm. Access to the Inn during silent hours after 9.00pm may be impossible if you have not checked in and obtained your key earlier in the day. Check-out time on the date of departure is 11:00am or before. If the room is not vacated by this time, the guest may be subject to a further charge.
9. The Baskerville Arms does not accept any bookings made by agencies, booking agents or travel companies, unless by prior arrangement. On no account will invoices be settled for any agency on any booking related issue unless by prior agreement with the Inn. Agency bookings that are accepted and confirmed by the Inn, and subsequently cancelled by the agency, will be subject to full payment for the period booked at the time of cancellation regardless of cancellation date.
10. Smoking is against Welsh law and not allowed in any areas or rooms of this Inn. A deep cleaning charge will be made for any incidents of smoking in rooms and billed to the card securing the booking.
11. Dogs of any description are only allowed in certain rooms and are subject to an additional charge. Guests must declare a dog at booking time, otherwise an additional cleaning charge may be made in non-dog friendly rooms to guard against allergic reactions to subsequent occupants. Dogs (except guide dogs) are not allowed into the restaurants, but may, if of suitable size and temperament, take their owners into the public bar where food is available. Please note that dogs are not allowed into the beer garden where children play; however, there are a number of circuits nearby to walk your dog and deal with the inevitable little packages.
12. By agreeing to these terms & conditions, a guest assumes responsibilities for any damage caused by him or her or any children thereof, whether staying in the same or a different room to the adult guest, and agrees to make good or pay restitution for any material damage to furniture, the building fabric or Inn equipment however caused. Children under 18 years of age staying in an separate room to parents do so with the hotels permission only, and must be closely supervised by parents at all times.
13. Vehicles: All vehicles are parked at the owners� risk. Should theft , damage, act of god or otherwise occur with a vehicle in the Inn car park, the Inn cannot accept any liability.
14. Whilst every effort is made to ensure the accuracy of your booking, mistakes do happen and amendments will sometimes be necessary. We reserve the right to make minor changes both before and after your booking has been made. Where a major change is necessary you will be notified immediately and you will have a choice of the following: a) Accepting the altered terms or the alternative arrangements that we may be able to offer together with any difference in price. b) Cancelling your booking with us without charge. c) Provision of an alternative booking arrangement at the discretion of Inn.
15. The Inn keeps the email address of ex-guests and any email enquiry or booking it receives, to send updates of short breaks and special events via email from time to time. If you have supplied your email address to us, we assume you also give your consent to go onto our regular mailing list. You would be able to unsubscribe from this at any time. We also undertake not to pass on or sell your details to any third parties.
16. A copy extract of these terms & conditions is sent to a guest with the booking confirmation from the Inn and offered during check-in when a signature is required. If there are no representations from a guest within 7 days of receipt of confirmation or during check in, then acceptance of the terms as above are assumed.